Community Support Worker
Empower, transform, and bring fullness of life
Job Title: Community Support Worker
Location: Whakamaru (Oxford Terrace, Mt Cook) & Te Ō (Rolleston St, Mt Cook)
Ready to make a real difference in people’s lives? Enjoy working alongside a passionate, multidisciplinary team?
We’re looking for a Community Support Worker (CSW) to join our Community Support Services team. This is a meaningful role supporting manuhiri and their whānau through strength-based, empowerment-focused practice. You’ll walk alongside people navigating complex social issues, helping them build capability, confidence, and connection.
About the Role
As a Community Support Worker, you’ll be part of a supportive Multi-Disciplinary Team (MDT) that includes addiction practitioners, social workers, and financial mentors.
Your work will include:
• Providing duty assessments, brief interventions, and practical support
• Holding a caseload and supporting manuhiri to work toward goals they’ve set
• Using a strength-based, empowerment approach to support individuals and whānau
• Collaborating closely with MDT members to ensure joined-up, holistic support
• Connecting people with community resources, networks, and pathways forward
This is highly rewarding work where you will see the real impact of your support every day.
About You
Our ideal candidate will bring:
• Experience supporting individuals or whānau with a range of needs and complexities
• A Level 4 Health & Wellbeing qualification (or working toward it), or relevant experience/qualification
• Strong understanding of community resources and support networks
• Ability to work confidently in a dynamic, fast-paced environment
• Experience in mental health, addictions, or harm-reduction settings (advantageous)
• The ability to build trust, relationships, and collaborate across sectors
• A passionate, self-motivated, and people-focused approach
If you are someone who genuinely enjoys connecting with people, problem-solving, and
supporting others to grow, this role could be a great fit.
About Us
Wellington City Mission has been providing support to people in the Greater Wellington region for over 120 years. We walk alongside people across the Wellington region through innovative community and residential services.
This role is to hold a caseload that could be across the two sites – Whakamaru – our community hub in the heart of Wellington, designed to transform how care, connection, and support are delivered. And Te Ō – Wellington’s single-site supported housing model providing wraparound support in a safe and stable environment.
Our vision:
“People and communities empowered, transformed, experiencing fullness of life.”
Our values:
Aroha, Tūmanako, Manaakitanga, Whānaungatanga
What We Offer
At Wellington City Mission, we are dedicated to creating a supportive and inclusive work environment that values the wellbeing of our employees. We embrace a good team culture in a supportive environment. Alongside a consultative management style as we develop and shape our services.
How to Apply
Please send your CV, Cover Letter and Application Form to Workwithus@wcm.org.nz with ‘Community Support Worker’ in the subject line.
Applications close on Friday, 20th March 2026.
Please note: We reserve the right to short list and interview candidates as they are submitted and may appoint to this position before the close date.