Need support?

Help with Food

All food referrals must be made in person at reception. Our address is Whakamaru, 4-8 Oxford Terrace, Mount Cook, Wellington.

If you would like more information on the process for arranging an appointment at our Social Supermarket, you can call reception at 04 245 0900 or 0800 245 0900.

Please note, our Social Supermarket is open 9.30am-4pm Monday-Friday, and 9am-3pm on Saturdays, but the last appointment of the day takes place approximately 30 minutes before closing time.

Help with Housing

We offer supported Transitional Housing. The referral pathway to our Transitional Housing is through the Ministry of Social Development (MSD) Housing Team: 0800 246 090.

Alternatively, any enquiries can be made to enquiries@wcm.org.nz.

Other Challenges in Your Life

If you need any other support, we would love to talk to you.

You can call us on 0800 245 0900 or email referrals@wcm.org.nz (please include your phone number and let us know what region of Wellington you live in).

You can also come in an see us at Whakamaru, 4-8 Oxford Terrace, Mount Cook, Wellington, where you will be able to talk to one of our Duty Practitioners.

Our Reception Desk at Whakamaru, is open Mon – Fri, 9:30am – 4pm.

Our Duty Practitioners run assessments during the following hours:

Monday to Friday: 9:30am – 11:45am & 12:30pm – 3:15pm

Saturday: 9:30am – 11:45am & 12:30pm – 2:00pm

Support is offered on a first-come, first-served basis. To make sure each person receives the time and attention they need, we limit the number of people waiting at any given time. If you arrive and there are already people waiting, you may be asked to return later or the following day, depending on the time. Please note, the number of people we can see will vary based on the types of support people need, which can sometimes take longer.

If you are an Agency